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This policy applies to all employees, clients, and service providers involved in booking appointments for internal programs or services at [Company Name]. Policy Details Booking an Appointment Appointments must be booked through the approved platform (e.g., online scheduling system, email, or designated contact person). Booking requests should be made at least 24 hours in advance unless otherwise specified for urgent needs. Confirmation of the appointment will be sent via email or calendar invite upon successful booking. Availability Appointment slots are available on a first-come, first-served basis. Each service area may have specific time blocks or days reserved for appointments. Some services may have limited capacity per week or month; booking in advance is strongly recommended. Rescheduling Appointments Requests to reschedule must be made at least 24 hours before the original appointment time. Rescheduling is subject to availability and may not be guaranteed for the same week. Cancellations Appointments should be canceled at least 24 hours in advance to allow others the opportunity to use the slot. Repeated short-notice cancellations or no-shows (typically 2 or more within 60 days) may result in: Temporary suspension of booking privileges Required approval for future bookings No-Show Policy A "no-show" occurs when an individual fails to attend a scheduled appointment without notice. No-shows will be documented and may be addressed through follow-up by HR or the service provider. Late Arrivals A grace period of 10 minutes will be allowed. After that, the appointment may be forfeited or shortened depending on the service provider’s discretion. Employee Responsibility Employees are responsible for managing their own appointments and ensuring they do not interfere with critical job duties. Supervisors should be informed in advance if appointment times occur during work hours. Confidentiality All information related to appointments is confidential and will be handled in accordance with applicable privacy policies.

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